Monday, December 22, 2014

  • Customer Service (UCF Faculty & Staff Only) STA003 (Recurring Event)

    Human Resource: OD & Training: HR 105 ABC

    Customers are not an interruption to our job,they are the PURPOSE of it. We willcover the 5 essentials of quality service, and the 10 tips for Customer ServiceMagic. We will prepare you for better communication with both your internal andexternal customers. This is an interactive workshop where you will be able toput these new skills into practice.Facilitated by:Patty Farris, TrainingCoordinator …

    Learning and Organizational Effectiveness