Upcoming Events

  • Customer Service (UCF Faculty & Staff Only) STA003 (Recurring Event)

    Human Resource: OD & Training: HR 105 ABC

    Customers are not an interruption to our job, they are the PURPOSE of it. We will cover the 5 essentials of quality service, and the 10 tips for Customer Service Magic. We will prepare you for better communication with both your internal and external customers. This is an interactive workshop where you will be able to put these new skills ...

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  • Performance Appraisals (UCF Faculty & Staff only) PER067 (Recurring Event)

    Human Resource: OD & Training: HR 105 ABC

    Prepare for the annual performance appraisals due to Human Resources by February 15th. As a supervisor your role is to coach, motivate and empower others to use their skills, expertise and ideas to produce results. To provide this direction, you will learn:* Benefits & multiple uses of appraisals* UCF procedures for USPS and A&P* How to make the process faster/easier* ...

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  • Everything Disc (UCF Faculty & Staff Only) PER 107

    Human Resource: OD & Training: HR 105 ABC

    Participants learn to understand and appreciate their own work style and the work styles of the people they work with. The result is more effective and productive working relationships. Everything DISC Workplace focuses on:Discovering Your DISC Style: Participants discover how DISC styles affect their Workplace relationships and explore the priorities that drive them at work.Understanding Other Styles: Participants learn what ...

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  • MBTI (UCF Faculty & Staff Only) PER061

    Human Resource: OD & Training: HR 105 ABC

    Are you irritated by a teammate who doesn't focus on the details but prefers to talk about the big picture? How about the workmate who plays it by ear instead of planning out each detail? You will take an online Myers-Briggs Type Indicator assessment, an indispensable tool for understanding your own strengths, preferred communication style, decision making preferences, and helping ...

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  • Work/Life Orientation (UCF FACULTY & STAFF ONLY) EAP103

    Human Resource: OD & Training: HR 105 ABC

    Come hear what your Aetna Resources For Living is all about and what benefits it offers to you. In today’s times we find ourselves having to do more with less, and time is a scarce commodity. Let us help you juggle those work and life issues. Our services are totally confidential.• What is ARFL?• Items we can help with• No ...

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  • UCF Cares: Help Build a Culture of Care at UCF (UCF FACULTY & STAFF ONLY) LIF156 (Recurring Event)

    Human Resource: OD & Training: HR 105 ABC

    December 16, 2015 session cancelled! Every year students will face a variety of issues that interfere with their ability to succeed academically. UCF Cares provides students with referrals and connections to campus and community resources for a variety of situations, including behavioral problems, academic concerns, and interpersonal issues. Learn how you can be a part of this culture of caring ...

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  • Goal Setting (UCF Faculty and Staff Only) STA014 (Recurring Event)

    Human Resource: OD & Training: HR 105 ABC

    Do you ever look at successful people and wonder… how do they do it? The answer lies within their goals. This interactive workshop will provide you with practical skills to establish and reach your goals at work and at home. Join us to learn the value of knowing what you want, creative brainstorming, how to use the SMART technique for ...

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  • Barnga /DIV077

    Human Resource: OD & Training: HR 105 ABC

    Barnga is a simulation activity that allows participants to explore and experience the challenges and communication barriers of life in a cross-cultural setting. Participants will: • Recognize the subtlety of cultural differences • Understand how cultural differences can create communication barriers • Discover and discuss ways to overcome communication barriers Alignment with Workplace Goals: Communication breaks down when two parties ...

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  • Parental Leave (UCF Faculty & Staff Only) PER094

    Human Resource: OD & Training: HR 105 ABC

    Are you anticipating parenthood? This free workshop is offered specifically for soon-to-be new parents, adoptive parents and those who are anticipating a foster child placement. The focus will be on helping employees plan for and make decisions regarding a Parental Leave of Absence. For example, as an employee, did you know you need to request a Parental Leave from the ...

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  • Emerging Leaders (UCF Faculty & Staff Only) ELS000

    Human Resource: OD & Training: HR 105 ABC

    Dates and Time: Thursday February 5, 2014 8:30am-5:00pm; Thursday February 12, 2014 8:30am-5:00pm; Thursday February 19 , 2014 8:30am-5:00pm; AND Thursday February 26 , 2014 8:30am-5:00pm. This four day course, based on Mark Sanborn’s You Don’t Need a Title to be a Leader, is open to all aspiring leaders in the UCF community. The book shows how each of us ...

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  • Intro to Conflict Resolution (Faculty & Staff Only) STA013

    Human Resource: OD & Training: HR 105 ABC

    You know conflict is inevitable, but did you know conflict can be good? If channeled properly, conflict can lead to breakthroughs instead of breakdowns. Employees at every level can transform inevitable workplace conflicts into opportunities for innovation, understanding, and job satisfaction. In this workshop, you will: Assess your TKI Conflict Resolution Style Practice using different conflict modes Assess situations & ...

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  • CPR Training (UCF Faculty & Staff only) LIF001

    Human Resource: OD & Training: HR 105 ABC

    Would you know what to do if you encountered a person who appeared to be unconscious? What would you do before help arrived? This hands-on course (Workplace FA & Safety Adult CPR/AED) follows the guidelines of the American Red Cross in teaching the proper CPR techniques for non-emergency personnel. Sponsored by UCF's Environmental Health and Safety Office, the class is ...

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  • Document Accessibility 101 (UCF Faculty & Staff only) – The why, what and how to access documents that are needed (by all) in an ever-changing digital world. (Recurring Event)

    Human Resource: OD & Training: HR 105 ABC

    This interactive workshop explains the basics of accessibility. This discussion begins with addressing the reason behind creating accessible materials (not just the boring legal issues). The workshop will examine the key components of different material formats. Participant will learn about the needs of those who benefit from accessible materials. A demonstration will be given to explore the assistive technology tools ...

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  • Respectful Communication in the Workplace (UCF FACULTY AND STAFF ONLY) EAP026

    Human Resource: OD & Training: HR 105 ABC

    The workplace is focused on getting tasks done. It also is a place where work and personal relationships are formed. Thus, it’s important to understand your own workplace culture so you know how to navigate these relationships successfully. This seminar helps you to: • Distinguish different kinds of boundaries •Develop skills to maintain healthy boundaries • Understand successful communication •Understand ...

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  • Interviewer Certification (UCF Faculty & Staff Only) - PER006 (Recurring Event)

    Human Resource: OD & Training: HR 105 ABC

    Do you want to hire the best people? During this workshop we will: * Introduce the concept of behavioral interviewing * Examine areas of possible discrimination concerns * Review hiring procedures * Offer 100+ interview questions to select from for your interviews * Provide sample reference check questions Upon completion of the program, participants earn the designation of “Certified Interviewer,” ...

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  • Drive (UCF FACULTY AND STAFF ONLY) LIF132

    Human Resource: OD & Training: HR 105 ABC

    If you or your team is in need of a refreshing way to learn tools to reenergize your personal and professional lives, I suggest you join me in a fast paced journey through Daniel Pink’s book Drive. Participants will get fueled up on dynamic tools to meet today’s motivation challenges. Participants will also get up to speed on why Pink ...

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  • Protecting Personal Information: Identity Theft (UCF Faculty and Staff Only) - LIF151

    Human Resource: OD & Training: HR 105 ABC

    Identity Theft is America's fastest growing and most costly crime. Florida ranked #1 in the nation for reported complaints of identity theft and #1 in fraud complaints reported to the Federal Trade Commission in 2012. Join Theresa Ronnebaum and Tina Maier in their eye opening workshop that will proactively educate attendees about identity theft protection, and drastically help you reduce ...

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  • Worker's Compensation (UCF Faculty & Staff Only) PER114

    Human Resource: OD & Training: HR 105 ABC

    This free workshop will emphasize topics for supervisors and HR Liaisons who want to learn more about the UCF Worker's Compensation Program. It will include topics such as reporting an injury at work, insurance under workers compensation, who is covered, what is a DWC-25, the return to work plan, job modifications and alternate duty, the importance of returning to work ...

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  • Supervisory Skills Series (UCF FACULTY & STAFF ONLY) SUP000

    Human Resource: OD & Training: HR 105 ABC

    Dates and Time: Wednesday March 4, 2015 8:30am-5:00 pm; Wednesday March 11, 2015 8:30am-5:00 pmWednesday March 18, 2015 8:30am-5:00 pmWednesday March 25, 2015 8:30am-5:00 pm This 32-hour program introduces the day-to-day aspects of supervision, as well as the basics of effective management practices and techniques. It is intended for new supervisors and new-to-UCF supervisors. It includes core supervisory and leadership ...

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  • Customer Service (UCF Faculty & Staff Only) STA003 (Recurring Event)

    Human Resource: OD & Training: HR 105 ABC

    Customers are not an interruption to our job, they are the PURPOSE of it. We will cover the 5 essentials of quality service, and the 10 tips for Customer Service Magic. We will prepare you for better communication with both your internal and external customers. This is an interactive workshop where you will be able to put these new skills ...

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  • Emotional Intelligence (UCF Faculty & Staff Only) LES021

    Human Resource: OD & Training: HR 105 ABC

    The core competencies of Emotional Intelligence (EI) provide the foundation to further develop your intra/interpersonal skills. In this course, you learn to apply EI to better engage people you work with and improve your overall effectiveness. • Identify the core competencies of Emotional Intelligence • Gain an honest and accurate awareness of your strengths and weaknesses • Achieve greater personal ...

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  • Document Accessibility 101 (UCF Faculty & Staff only) – The why, what and how to access documents that are needed (by all) in an ever-changing digital world. (Recurring Event)

    Human Resource: OD & Training: HR 105 ABC

    This interactive workshop explains the basics of accessibility. This discussion begins with addressing the reason behind creating accessible materials (not just the boring legal issues). The workshop will examine the key components of different material formats. Participant will learn about the needs of those who benefit from accessible materials. A demonstration will be given to explore the assistive technology tools ...

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  • Marketing, Branding & UCF (UCF Faculty & Staff Only) LIF113

    Human Resource: OD & Training: HR 105 ABC

    In this workshop, UCF Marketing shares marketing communications and branding ideas and suggestions for you to take back and apply in your own department/program. The information session is free to all university employees and offers relevant information to help ensure that your department branding aligns with the university.Facilitated by: Terry Helms Lauren Haar Register Now for LIF113 at myUCF

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  • Document Accessibility 101 (UCF Faculty & Staff only) – The why, what and how to access documents that are needed (by all) in an ever-changing digital world. (Recurring Event)

    Human Resource: OD & Training: HR 105 ABC

    This interactive workshop explains the basics of accessibility. This discussion begins with addressing the reason behind creating accessible materials (not just the boring legal issues). The workshop will examine the key components of different material formats. Participant will learn about the needs of those who benefit from accessible materials. A demonstration will be given to explore the assistive technology tools ...

    Organization Development & Training View Event