SET Program: Customer Service Session

Wednesday, March 21, 2018 5:30 p.m. to 6:30 p.m.

As part of the SDES Student Enhancement Training (SET) program, attendance at this session counts for SET credit towards Customer Service as an elective.

  • Purpose: Help participants to increase and develop their customer services skills
  • At the completion of this session students should be able to:
    • Define customer services from a service culture versus transactional model
    • Identify exceptional customer service strategies and standards
    • Become aware of UCF and SDES commitment and culture to service
    • Understand how their roles and actions impacts other areas in SDES, UCF, and our community members
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Location:

Recreation and Wellness Center: 206

This event occurs on multiple dates/times. This event takes place at this location on this date.

Event runs on multiple dates (select event date for details)

Date Location
January 24, 2018, 5:30 p.m. Live Oak Ballroom/Magnolia Room
February 13, 2018, 5:30 p.m. Recreation and Wellness Center: 206
March 6, 2018, 5:30 p.m. Live Oak Ballroom/Magnolia Room
March 21, 2018, 5:30 p.m. Recreation and Wellness Center: 206

Contact:


Calendar:

SET

Category:

Speaker/Lecture/Seminar

Tags:

SET