Leadership & Customer Service (Faculty & Staff Only) - STA003

Tuesday, May 27, 2014 2 p.m. to 4 p.m.
Customers are not an interruption to our job, they are the PURPOSE of it. We will cover the 5 essentials of quality service, and the 10 tips for Customer Service Magic. We will prepare you for better communication with both your internal and external customers. This is an interactive workshop where you will be able to put these new skills into practice.

Facilitated by:
Patty Farris, Training Coordinator
OD & Training, Human Resources

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Location:

Nicholson School of Communication and Media


Calendar:

Learning and Organizational Effectiveness

Category:

Academic

Tags:

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