Calendar of events for the Advisor Training and Development team in Student Success and Advising

Thursday, September 14, 2023

  • AAT 313: Difficult Conversations in Advising: Disarm, Deliver, Defuse


    The delivery of unwanted news to students in a clear, effective, and supportive manner can be challenging at times. How can advisors, coaches, and other professionals convey necessary information in ways that don’t cause students to turn away? How can we build rapport and trust and use empathy in these situations? This discussion will focus on clearly communicating consequences, obstacles, …

    Advisor Training and Development