Wednesday, August 08, 2018

  • Dealing with Difficult People - EAP119 (Faculty & Staff Only)

    UCF Human Resources - Innovative Center: Training Room

    Coworkers or clients who are challenging to work with can affect your job and your performance. This workshop addresses how focusing on the issue at hand, not on others’ emotions, can lead to a more productive work environment. Learn how to actively listen and respond appropriately in challenging situations.

    Learning and Organizational Effectiveness