Upcoming Events

  • Customer Service (UCF Faculty & Staff Only) STA003 (Recurring Event)

    Human Resource: OD & Training: HR 105 ABC

    Customers are not an interruption to our job, they are the PURPOSE of it. We will cover the 5 essentials of quality service, and the 10 tips for Customer Service Magic. We will prepare you for better communication with both your internal and external customers. This is an interactive workshop where you will be able to put these new skills ...

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  • Emotional Intelligence (UCF Faculty & Staff Only) LES021

    Human Resource: OD & Training: HR 105 ABC

    The core competencies of Emotional Intelligence (EI) provide the foundation to further develop your intra/interpersonal skills. In this course, you learn to apply EI to better engage people you work with and improve your overall effectiveness. • Identify the core competencies of Emotional Intelligence • Gain an honest and accurate awareness of your strengths and weaknesses • Achieve greater personal ...

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  • Document Accessibility 101 (UCF Faculty & Staff only) – The why, what and how to access documents that are needed (by all) in an ever-changing digital world. (Recurring Event)

    Human Resource: OD & Training: HR 105 ABC

    This interactive workshop explains the basics of accessibility. This discussion begins with addressing the reason behind creating accessible materials (not just the boring legal issues). The workshop will examine the key components of different material formats. Participant will learn about the needs of those who benefit from accessible materials. A demonstration will be given to explore the assistive technology tools ...

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  • Marketing, Branding & UCF (UCF Faculty & Staff Only) LIF113

    Human Resource: OD & Training: HR 105 ABC

    In this workshop, UCF Marketing shares marketing communications and branding ideas and suggestions for you to take back and apply in your own department/program. The information session is free to all university employees and offers relevant information to help ensure that your department branding aligns with the university.Facilitated by: Terry Helms Lauren Haar Register Now for LIF113 at myUCF

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  • 10 Commandments of Financial Wellness EAP029

    Human Resource: OD & Training: HR 105 ABC

    If you are looking for help to navigate through life’s challenges, your prayers might be answered. We provide ten simple steps that allow you to plot a course toward financial peace of mind. • Planning and goal setting • Debt consideration • Track your progressRegister Now for EAP029 at MyUCF!

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  • Document Accessibility 101 (UCF Faculty & Staff only) – The why, what and how to access documents that are needed (by all) in an ever-changing digital world. (Recurring Event)

    Human Resource: OD & Training: HR 105 ABC

    This interactive workshop explains the basics of accessibility. This discussion begins with addressing the reason behind creating accessible materials (not just the boring legal issues). The workshop will examine the key components of different material formats. Participant will learn about the needs of those who benefit from accessible materials. A demonstration will be given to explore the assistive technology tools ...

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  • Protecting Personal Information: Identity Theft (UCF Faculty and Staff Only) - LIF151

    Human Resource: OD & Training: HR 105 ABC

    Identity Theft is America's fastest growing and most costly crime. Florida ranked #1 in the nation for reported complaints of identity theft and #1 in fraud complaints reported to the Federal Trade Commission in 2012. Join Theresa Ronnebaum and her eye opening workshop that will proactively educate attendees about identity theft protection, and drastically help you reduce your chances of ...

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  • The Work and Home Balancing Act EAP018.0002

    Human Resource: OD & Training: HR 105 ABC

    This seminar helps you to consider the multiple roles you play in life. You will consider how much time you spend on these varied roles. Does this work for you? Do you wish you had more time for other pursuits? The information contained in the seminar will help you to answer these questions. It will focus on helping you to: ...

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  • Parenting Skills Development - The Toddler Years (12-24 Months) EAP030

    Human Resource: OD & Training: HR 105 ABC

    One of the major dilemmas facing parents of toddlers is that they perceive only two approaches to handling conflicts - some choose the "I win - you lose" approach, some the "You win - I lose" approach, while others seemingly cannot decide between the two. This session reviews the "no lose" method of resolving conflicts.Developmental issuesBehavioral interventionsToddler jealousyParent/Toddler activitiesRegister now ...

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