According to a 2018 survey, 69% of respondents cited incivility as a major problem in American society, with 29% reporting that they have experienced uncivil behavior at work. In this session, participants will explore what civility at work means; identify the costs and impacts of uncivil behavior; discuss the benefits of a civil workplace; and explore strategies for personal development. Participants will also have the opportunity to complete a civility self-assessment.
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