Knight Vision Virtual Open Forum (Service Enhancement Transformation Spotlight)

Tuesday, September 7, 2021 2:30 p.m. to 4 p.m.

Questions about Service Enhancement Transformation (SET)? Click here to submit.


UCF is accomplishing great things with the implementation of Knight Vision, a multi-year project to transform the way we operate in serving our students, faculty and staff by increasing the effectiveness and efficiency of our administrative processes. Knight Vision will replace UCF Financials and PeopleSoft Human Resources with Workday, a modern, cloud-based enterprise resource planning (ERP) platform. It will also transform many of our business processes to match leading practices that have been proven effective at other institutions of higher learning.

To learn more about this critical initiative, the entire campus community is invited to attend the Knight Vision Open Forum on Tuesday, September 7 at 2:30 p.m. The session will run for 60-90 minutes. Executive sponsors Michael Johnson, interim provost and vice president for Academic Affairs; Gerald Hector, senior vice president for Administration and Finance; and Matthew Hall, vice president for information technology and chief information officer, will join the Knight Vision program team to share information about the impact Knight Vision will have on UCF, with a spotlight on the Service Enhancement Transformation (SET). Click here to submit SET-related questions you would like answered as part of the spotlight.

You may access the open forum via Zoom:

When: September 7, 2021, 02:30 PM Eastern Time (US and Canada)

Topic: Knight Vision Open Forum - Spotlight on Service Enhancement Transformation

Please click the link below to join the webinar:

Passcode: 869170

Or One tap mobile :

US: +19292056099,,98542140292# or +13017158592,,98542140292#

Or Telephone:

Dial(for higher quality, dial a number based on your current location):

US: +1 929 205 6099 or +1 301 715 8592 or +1 312 626 6799 or +1 669 900 6833 or +1 253 215 8782 or +1 346 248 7799

Webinar ID: 985 4214 0292

International numbers available:


YouTube URL:


*Please note: YouTube viewers will be unable to submit questions to panelists during the event. To submit questions, please attend via Zoom.

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Event Registration

Please register for the upcoming Knight Vision open forum and add the event to your calendar. We value your feedback and involvement with the program.

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