***Note: This is a reserved section for the UCF Advising Community.***
Based on the work of Kenneth Thomas and Ralph Kilmann, this interactive workshop explores the use of a five-mode model for resolving conflict. Learners will complete an assessment to identify their primary conflict-handling mode; practice identifying others' modes; discover under what circumstances the use of each mode might be most appropriate; and apply conflict resolution strategies to their real-life conflict situations.
Participants will take the TKI Assessment in advance of the session. This is an in-person training that will be held at UCF Human Resources NEW LOCATION in University Tower- 211.
Read More