In response to coronavirus and to help minimize its spread, many UCF events are being canceled.

If you have questions about what’s still open around campus, please check out this regularly updated guide.

Thursday, November 16, 2017 1 p.m. to 2 p.m.

As part of the SDES Student Enhancement Training (SET) program, attendance at this session counts for SET credit towards Customer Service as an elective.

  • Purpose: Help participants to increase and develop their customer services skills
  • At the completion of this session students should be able to:
    • Define customer services from a service culture versus transactional model
    • Identify exceptional customer service strategies and standards
    • Become aware of UCF and SDES commitment and culture to service
    • Understand how their roles and actions impacts other areas in SDES, UCF, and our community members


Live Oak Ballroom/Garden Room *

*This event occurs on multiple dates/times. This event takes place at this location on this date.

Event runs on multiple dates (select event date for details)

Date Location
September 27, 2017, noon Live Oak Ballroom/Garden Room
October 19, 2017, 5:30 p.m. Live Oak Ballroom/Garden Room
October 24, 2017, 6 p.m. Live Oak Ballroom/Garden Room
November 8, 2017, 3 p.m. Live Oak Ballroom/Garden Room
November 16, 2017, 1 p.m. Live Oak Ballroom/Garden Room



Events at UCF