Student Enhancement Training Courses
The Student Enhancement Training (SET) Customer Service session counts as one of the 6 core SET courses. Purpose: For participants to practice effective customer service skills. At the completion of this session students will be able to: Define the five elements of the customer service philosophy Identify two strategies on communicating professionally Locate and identify several key UCF offices, departments, …
SETThe Student Enhancement Training (SET) Leadership Development session counts as one of the 6 core SET courses. Purpose: To foster the development of basic leadership skills. At the completion of this session students will be able to: Describe their own leadership style Understand the qualities of each of the different types of leadership Examine how the different preference types work …
SETThe Student Enhancement Training (SET) Customer Service session counts as one of the 6 core SET courses. Purpose: For participants to practice effective customer service skills. At the completion of this session students will be able to: Define the five elements of the customer service philosophy Identify two strategies on communicating professionally Locate and identify several key UCF offices, departments, …
SETThe Student Enhancement Training (SET) Title IX Training session counts as one of the 6 core SET courses. Purpose: To create a safe campus community by learning to identify and report Title IX violations. At the completion of this hybrid online/in-person session students will be able to: Identify at least three potential Title IX violations Understand the obligation of reporting …
SET