Tuesday, May 27, 2014

  • Leadership & Customer Service (Faculty & Staff Only) - STA003

    Nicholson School of Communication and Media

    Customers are not an interruption to our job, they are the PURPOSE of it. We will cover the 5 essentials of quality service, and the 10 tips for Customer Service Magic. We will prepare you for better communication with both your internal and external customers. This is an interactive workshop where you will be able to put these new skills …

    Learning and Organizational Effectiveness