NOTE: This course is for non-supervisory employees. Supervisors should attend the "Fostering a Civil Workplace" course (LDR012). According to a 2018 survey, 69% of respondents cited incivility as a major problem in American society, with 29% reporting that they have experienced uncivil behavior at work. In this session, participants will explore what civility at work means; identify the costs and …
Learning and Organizational Effectiveness