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Tuesday, March 5, 2019 8:30 a.m. to noon

COST: $20 for the included assessment tool. After registering, you will receive a confirmation with information on how to pay for this course. (Inter-Departmental Transfer)

Based on the work of Kenneth Thomas and Ralph Kilmann, this interactive workshop explores the use of a five-mode model for resolving a conflict. Learners will complete an assessment to identify their primary conflict-handling mode; practice identifying others' modes; discover under what circumstances the use of each mode might be most appropriate; and apply conflict resolution strategies to their real-life conflict situations.

Location:

UCF Human Resources - Innovative Center: Training Room

Contact:

HR Learning & Organizational Effectiveness 4078230440 HRLearning@ucf.edu

Calendar:

Events at UCF

Category:

Workshop/Conference

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