Monday, February 25, 2019 8 a.m. to Friday, March 1 at noon

What is ROI Certification®?
This program has been approved for 37.5 (HR General) Recertification Credit Hours toward PHR, SPHR and GPHR recertification through the HR Certification Institute (HRCI). ROI Certification® is a globally renowned process focused on measuring the true value of tough-to-measure initiatives using the ROI Methodology®. Participating in ROI Certification® is the most comprehensive way to gain the skills needed to evaluate your major programs and report the most credible results that drive organizational improvements.

What does it include?
ROI Certification® is comprised of a 5-day in-person course, 300+ page workbook, reference books, case studies, and one-on-one virtual assistance from an ROI Consultant to help you conduct your first ROI Impact
Study (a comprehensive report of results using the ROI Methodology®). Once your study demonstrates competency of applying the ROI Methodology®, you will receive the designation of Certified ROI Professional® (CRP), elevating you to an elite group of professionals who have this capability.


  • The five levels of evaluation
  • The twelve steps in the ROI Methodology®
  • The twelve guiding principles
  • The eleven ways to collect data
  • The six ways to isolate the effects of a problem
  • The eight ways to convert data to money
  • How to calculate the benefit-cost ratio (BCR) and the return on investment (ROI)
  • How to implement the ROI Methodology®
  • How to build support for the ROI Methodology®

How does it help my organization?
Certification provides assurance that the participant is capable of implementing the ROI Methodology® and conducting ROI impact studies. This certification is the only process available to provide the employer with the evidence and assurance about your capability in measurement and evaluation, including return on investment. This certification is an important credential for professionals who are charged with evaluating
major programs.

Standard Price: $3,995; UCF Alumni/Staff/Faculty Price: $2,500 (use code UCF1495 when registering)

How to Register:


Innovative Center: UCF Continuing Education (room 700)


UCF Continuing Education 407-882-0260


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