Wednesday, July 31, 2019 1 p.m. to 4:30 p.m.

COST: $20 for the included assessment tool. After registering, you will receive a confirmation with information on how to pay for this course. (Inter-Departmental Transfer)

Based on the work of Kenneth Thomas and Ralph Kilmann, this interactive workshop explores the use of a five-mode model for resolving conflict. Learners will complete an assessment to identify their primary conflict-handling mode; practice identifying others' modes; discover under what circumstances the use of each mode might be most appropriate; and apply conflict resolution strategies to their real-life conflict situations.

Location:

UCF Human Resources - Innovative Center: Training Room

Contact:

HR Learning & Organizational Effectiveness 407-823-0440 HRLearning@ucf.edu

Calendar:

UCF Human Resources

Category:

Workshop/Conference

Tags:

n/a