Emotional intelligence is the ability to identify and manage our own emotions, and to understand and influence the emotions of others. Emotional intelligence can help you communicate more effectively, develop greater empathy, and build positive working relationships.
This workshop has been specifically developed for leaders and those aspiring to a higher leadership role who have a basic understanding of the principles of emotional intelligence and want to take the next step in exploring implementation, evaluation, and process improvements utilizing emotional intelligence in their current teams.
Pre-requisite: Emotional Intelligence EQ/IQ (PER205)
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