This session is the first part of a two-part series designed for supervisors (new, aspiring, and current) to develop essential skills in leadership, communication and performance management. Participants will focus on understanding leadership styles, practicing effective communication and learning how to set and manage clear performance expectations.
What Participants Will Learn:
- How to identify and adapt leadership styles to effectively manage diverse teams
- Techniques for clear and constructive communication, including providing feedback and managing difficult conversations
- Strategies for setting performance expectations and managing team performance
- Practical strategies for prioritizing tasks, delegating effectively and minimizing time-wasters so you can lead with clarity and efficiency.
This session equips supervisors with practical tools and confidence to lead their teams effectively.
Part II will build on these foundations by addressing compliance, conflict resolution and emotional intelligence. Curated digital resources and microlearning modules support ongoing development.
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