Emotional intelligence (EI) is a foundational leadership skill that strengthens team engagement, collaboration and overall effectiveness. In this 90-minute session, leaders will learn how to better understand and manage their own emotions, recognize and interpret the emotions of others, and adapt their leadership approach to meet the needs of different individuals and situations.
Participants will learn how to:
- Increase self-awareness by identifying emotional triggers and responses.
- Practice self-regulation techniques to manage emotions effectively.
- Recognize and respond to employees’ emotional needs to build trust and stronger relationships.
- Interpret emotional cues and expressions within their teams.
- Foster greater emotional awareness among team members.
- Apply EI to navigate conflict, facilitate challenging conversations and strengthen collaboration.
- Adapt their leadership style to create a positive, resilient team culture.
Through interactive discussions and practical exercises, participants will gain actionable tools to lead with emotional insight, empathy and adaptability — strengthening team dynamics and improving performance.
Recommended follow-up session: Emotional Intelligence for Individual and Team Insights
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