SET

Thursday, February 16, 2017

• Student Enhancement Training Customer Service session (Recurring Event)

  Feb. 16, 2017 at 4 p.m. until 5 p.m.
  RWC Main: 206

  The Student Enhancement Training (SET) Customer Service session counts as one of the 6 core SET courses. Purpose: For participants to practice effective customer service skills At the completion of this session students will be able to: Define the four elements of the customer service philosophy Identify two strategies on communicating professionally Locate and identify several key UCF offices, departments, …

  SET