SET

Friday, February 03, 2017

• Student Enhancement Training Customer Service session (Recurring Event)

  Feb. 3, 2017 at 11 a.m. until noon
  Student Union: Key West Ballroom (Room 218C)

  The Student Enhancement Training (SET) Customer Service session counts as one of the 6 core SET courses. Purpose: For participants to practice effective customer service skills At the completion of this session students will be able to: Define the four elements of the customer service philosophy Identify two strategies on communicating professionally Locate and identify several key UCF offices, departments, …

  SET

• Student Entrancement Training- Leadership Session (Recurring Event)

  Feb. 3, 2017 at 3 p.m. until 4 p.m.
  Student Union: Sand Key Meeting Room (Room 220)

  The Student Enhancement Training (SET) Leadership session counts as one of the 6 core SET courses. Purpose: To foster the development of basic leadership skills At the completion of this session students will be able to: Describe their own leadership style Understand the qualities of each of the different types of leadership Examine how the different preference types work together …

  SET