Constructive feedback can significantly enhance employee engagement, motivation, and performance. This course equips participants with the skills to effectively request feedback. They will learn its importance, how to ask constructively, and handle responses. Covering the AID model, the course also provides strategies for fostering open communication.
UCF Human ResourcesResearch shows that professional development is crucial for skill enhancement, personal growth, and career advancement. Advocating for your development ensures that your career path aligns with your personal goals and aspirations. Taking charge of your professional development boosts your confidence and job satisfaction and demonstrates your commitment to continuous improvement and excellence. This training course empowers participants with skills and …
UCF Human ResourcesMany of us have tried Generative AI (GenAI) like ChatGPT before, but what about using it in your “day job” at UCF? Where are the areas where GenAI can make us faster and more productive? We’ll briefly review what GenAI is and how it works, then address its advantages and weaknesses. We will also touch on effective prompt engineering before …
UCF Human ResourcesDifficult conversations are an essential part of effective leadership and workplace communication. This course provides participants with tools to navigate high-stakes conversations with confidence and professionalism. Whether addressing performance concerns, resolving conflict, or giving constructive feedback, attendees will practice techniques that foster transparency, collaboration, and accountability.
UCF Human ResourcesDesign thinking is one of the most in-demand workplace skill sets. In this introduction workshop, participants will learn a systematic approach to problem-solving that centers on the customer’s experience. Participants will be able to identify and apply design thinking techniques for improving value delivery and project success.
UCF Human ResourcesAn Individual Development Plan (IDP) is a powerful tool for career growth and performance success. In this interactive session, participants will explore best practices for creating meaningful IDPs that align with personal strengths, career aspirations, and organizational goals. Using insights from leading performance management frameworks, attendees will learn how to set SMART goals, identify skill gaps, and develop actionable learning …
UCF Human ResourcesIntroduction to Coaching Part 2 will explore relationship alliance, which emphasizes trust, collaboration, and mutual accountability between coach and coachee; and hope theory, which focuses on goal-directed thinking and the pathways to achieving meaningful outcomes. This session is ideal for supervisors, managers, mentors, and aspiring coaches who have completed an introductory coaching course or have foundational coaching experience. It’s especially …
UCF Human ResourcesThis course guides participants through the GROW Model, a structured yet flexible approach to coaching that facilitates personal and professional development. Participants will learn to effectively set goals, assess current realities, explore potential strategies, and plan actionable steps toward achieving their objectives. By the end of this course, participants will be able to: •Define and apply the GROW Model.•Set SMART …
UCF Human ResourcesMany of us have tried Generative AI (GenAI) like ChatGPT before, but what about using it in your “day job” at UCF? Where are the areas where GenAI can make us faster and more productive? We’ll briefly review what GenAI is and how it works, then address its advantages and weaknesses. We will also touch on effective prompt engineering before …
UCF Human ResourcesThis session will- Identify key principles of effective communication within a university leadership setting. Enhance active listening skills to better understand and respond to stakeholder needs. Utilize various communication channels and techniques to convey clear and impactful messages. Assess the effectiveness of communication strategies in achieving organizational goals.
UCF Human ResourcesThis interactive course explores the principles of a growth mindset—the belief that abilities and intelligence can be developed through dedication and effort. Participants will learn to identify fixed mindset patterns, develop strategies to foster resilience, embrace challenges, and cultivate a culture of continuous improvement. Drawing from cutting-edge research and practical applications, this course empowers learners to unlock their full potential …
UCF Human ResourcesChange management is the application of structured processes and is a set of tools that support managing the people side of change. In this workshop, participants will come with a project in mind that impacts people and learn to apply and leverage simple change management tools to improve project success.
UCF Human ResourcesIntroduction to Team Development is designed to equip supervisors with practical strategies to enhance team dynamics, empower their people, and drive performance through intentional development. A key focus of the session is understanding how each stage of team formation—Forming, Storming, Norming, Performing, and Adjourning—presents unique challenges and opportunities, and how supervisors can effectively support their teams through each phase to …
UCF Human ResourcesCoaching is a powerful tool for unlocking potential, building trust, and fostering growth in the workplace. In this session, participants will be introduced to the AID Model, a simple yet effective framework for delivering coaching conversations that are clear, constructive, and empowering. Whether you're new to coaching or seeking to refine your approach, this session will offer practical tools and real-world examples …
UCF Human ResourcesThis session is the second part of a two-part series designed for new and aspiring supervisors to deepen their knowledge of legal compliance, conflict management, and emotional intelligence. Participants will explore their supervisory responsibilities related to UCF and federal regulations, develop conflict resolution skills, and understand the role of emotional intelligence in leadership. What Participants Will Learn: The basics of …
UCF Human ResourcesDifficult conversations are an essential part of effective leadership and workplace communication. This course provides participants with tools to navigate high-stakes conversations with confidence and professionalism. Whether addressing performance concerns, resolving conflict, or giving constructive feedback, attendees will practice techniques that foster transparency, collaboration, and accountability.
UCF Human Resources