Being successful in the workplace is an intricate combination of knowledge, technical competence, and interpersonal skills. Emotional intelligence is the necessary ingredient for reducing personality conflicts, complaining, and misuderstandings in your workplace. In this session, you'll learn techniques to keep yourself in tune to understand how you affect others and their productivity. NOTE: This is a two-part workshop presented via …
UCF Human ResourcesCoaching is part of the performance management process and strengthens your abilities as a supervisor. In this workshop, supervisors will learn keys to effectively coach employees when they are doing well, when they are doing poorly, and when they are heading down a deadend road. The workshop consists of a 25-minute video and facilitated practice to reinforce the methods introduced …
UCF Human Resources