Wednesday, May 02, 2018

  • Dealing with Difficult People - EAP119 (Faculty & Staff Only)

    UCF Human Resources - Innovative Center: Training Room

    Coworkers or clients who are challenging to work with can affect your job and productivity. This workshop addresses how focusing on the issue, not on others’ anger or strong emotions, can lead to a more productive work environment. Clear and open communication can be increased through active listening and being more assertive in difficult situations.

    UCF Human Resources