Coaching is a powerful tool for unlocking potential, building trust, and fostering growth in the workplace. In this session, participants will be introduced to the AID Model, a simple yet effective framework for delivering coaching conversations that are clear, constructive, and empowering. Whether you're new to coaching or seeking to refine your approach, this session will offer practical tools and real-world …
UCF Human ResourcesResearch shows that professional development is crucial for skill enhancement, personal growth, and career advancement. Advocating for your development ensures that your career path aligns with your personal goals and aspirations. Taking charge of your professional development boosts your confidence and job satisfaction and demonstrates your commitment to continuous improvement and excellence. This training course empowers participants with skills and …
UCF Human ResourcesEmotional intelligence (EI) is a foundational leadership skill that drives team engagement, collaboration, and overall effectiveness. This 90-minute session empowers leaders to develop a deep understanding of their own emotions and emotional responses, accurately interpret the emotional cues of others, and adapt their behavior to meet the needs of diverse situations.Participants will: Build self-awareness by exploring their emotional triggers and …
UCF Human ResourcesMany of us have tried Generative AI (GenAI) like ChatGPT before, but what about using it in your “day job” at UCF? Where are the areas where GenAI can make us faster and more productive? We’ll briefly review what GenAI is and how it works, then address its advantages and weaknesses. We will also touch on effective prompt engineering before …
UCF Human ResourcesDifficult conversations are an essential part of effective leadership and workplace communication. This course provides participants with tools to navigate high-stakes conversations with confidence and professionalism. Whether addressing performance concerns, resolving conflict, or giving constructive feedback, attendees will practice techniques that foster transparency, collaboration, and accountability.
UCF Human ResourcesConstructive feedback can significantly enhance employee engagement, motivation, and performance. This course equips participants with the skills to effectively request feedback. They will learn its importance, how to ask constructively, and handle responses. Covering the AID model, the course also provides strategies for fostering open communication.
UCF Human ResourcesThis workshop is facilitated by Rhonda Bishop, Vice President for People and Workplace Experience Distinguishing ethical behavior may seem straightforward; however, there will be situations when “doing the right thing” will not be clear. This workshop includes a discussion of the key tenets of ethical decision-making; UCF’s framework for thinking ethically; and the application of the principles and framework to …
UCF Human ResourcesUnlocking Potential: Smart Goals is designed to help participants set clear, actionable, and achievable goals using the SMART framework—Specific, Measurable, Achievable, Relevant, and Time-bound. Attendees will learn how to craft goals that drive performance, foster accountability, and support professional growth. This session is ideal for supervisors, managers, leaders, and employees who want to enhance their goal-setting skills and align individual …
UCF Human ResourcesEmotional Intelligence for Individual/Team Insights is designed to enhance emotional intelligence (EI) at both individual and team levels. Participants will explore the core components of EI, including self-awareness, self-regulation, motivation, empathy, and social skills. Through interactive activities, case studies, and reflective exercises, learners will gain insights into their own emotional strengths and areas for development.
UCF Human ResourcesAn Individual Development Plan (IDP) is a powerful tool for career growth and performance success. In this interactive session, participants will explore best practices for creating meaningful IDPs that align with personal strengths, career aspirations, and organizational goals. Using insights from leading performance management frameworks, attendees will learn how to set SMART goals, identify skill gaps, and develop actionable learning …
UCF Human ResourcesConstructive feedback can significantly enhance employee engagement, motivation, and performance. This course equips participants with the skills to effectively request feedback. They will learn its importance, how to ask constructively, and handle responses. Covering the AID model, the course also provides strategies for fostering open communication.
UCF Human ResourcesSupervisors have an important role in creating a respectful work environment. This workshop explores issues of workplace civility and provides supervisors with strategies for addressing uncivil behavior and ways to create a more civil work culture.
UCF Human ResourcesEmotional intelligence (EI) is a foundational leadership skill that drives team engagement, collaboration, and overall effectiveness. This 90-minute session empowers leaders to develop a deep understanding of their own emotions and emotional responses, accurately interpret the emotional cues of others, and adapt their behavior to meet the needs of diverse situations.Participants will: Build self-awareness by exploring their emotional triggers and …
UCF Human ResourcesIntroduction to Coaching Part 2 will explore relationship alliance, which emphasizes trust, collaboration, and mutual accountability between coach and coachee; and hope theory, which focuses on goal-directed thinking and the pathways to achieving meaningful outcomes. This session is ideal for supervisors, managers, mentors, and aspiring coaches who have completed an introductory coaching course or have foundational coaching experience. It’s especially …
UCF Human ResourcesThis course guides participants through the GROW Model, a structured yet flexible approach to coaching that facilitates personal and professional development. Participants will learn to effectively set goals, assess current realities, explore potential strategies, and plan actionable steps toward achieving their objectives. By the end of this course, participants will be able to: •Define and apply the GROW Model. •Set …
UCF Human ResourcesMany of us have tried Generative AI (GenAI) like ChatGPT before, but what about using it in your “day job” at UCF? Where are the areas where GenAI can make us faster and more productive? We’ll briefly review what GenAI is and how it works, then address its advantages and weaknesses. We will also touch on effective prompt engineering before …
UCF Human ResourcesEmotional Intelligence (EI) for Teams explores how emotionally intelligent teams communicate, collaborate, and perform more effectively. Drawing insights from the article Do You Have an Emotionally Intelligent Team, participants will learn to recognize and foster behaviors that support trust, perspective building, and psychological safety across teams. This session is ideal for supervisors, leaders, and managers who would like to extend …
UCF Human ResourcesPsychological safety is essential for building collaborative, innovative, and high-performing teams. This 90-minute session introduces participants to the concept of psychological safety and its critical role in fostering employee engagement, trust, and well-being. Participants will learn to: Recognize behaviors that promote or undermine psychological safety Apply strategies to create an environment where team members feel safe to express ideas, take …
UCF Human ResourcesCoaching is a powerful tool for unlocking potential, building trust, and fostering growth in the workplace. In this session, participants will be introduced to the AID Model, a simple yet effective framework for delivering coaching conversations that are clear, constructive, and empowering. Whether you're new to coaching or seeking to refine your approach, this session will offer practical tools and real-world …
UCF Human ResourcesEmotional intelligence (EI) is a foundational leadership skill that drives team engagement, collaboration, and overall effectiveness. This 90-minute session empowers leaders to develop a deep understanding of their own emotions and emotional responses, accurately interpret the emotional cues of others, and adapt their behavior to meet the needs of diverse situations.Participants will: Build self-awareness by exploring their emotional triggers and …
UCF Human ResourcesEmotional Intelligence for Individual/Team Insights is designed to enhance emotional intelligence (EI) at both individual and team levels. Participants will explore the core components of EI, including self-awareness, self-regulation, motivation, empathy, and social skills. Through interactive activities, case studies, and reflective exercises, learners will gain insights into their own emotional strengths and areas for development.
UCF Human ResourcesAn Individual Development Plan (IDP) is a powerful tool for career growth and performance success. In this interactive session, participants will explore best practices for creating meaningful IDPs that align with personal strengths, career aspirations, and organizational goals. Using insights from leading performance management frameworks, attendees will learn how to set SMART goals, identify skill gaps, and develop actionable learning …
UCF Human ResourcesDescription Many of us have tried Generative AI (GenAI) like ChatGPT before, but what about using it in your “day job” at UCF? Where are the areas where GenAI can make us faster and more productive? We’ll briefly review what GenAI is and how it works, then address its advantages and weaknesses. We will also touch on effective prompt engineering …
UCF Human ResourcesDifficult conversations are an essential part of effective leadership and workplace communication. This course provides participants with tools to navigate high-stakes conversations with confidence and professionalism. Whether addressing performance concerns, resolving conflict, or giving constructive feedback, attendees will practice techniques that foster transparency, collaboration, and accountability.
UCF Human ResourcesIntroduction to Coaching Part 2 will explore relationship alliance, which emphasizes trust, collaboration, and mutual accountability between coach and coachee; and hope theory, which focuses on goal-directed thinking and the pathways to achieving meaningful outcomes. This session is ideal for supervisors, managers, mentors, and aspiring coaches who have completed an introductory coaching course or have foundational coaching experience. It’s especially …
UCF Human Resources