This session will- Identify key principles of effective communication within a university leadership setting. Enhance active listening skills to better understand and respond to stakeholder needs. Utilize various communication channels and techniques to convey clear and impactful messages. Assess the effectiveness of communication strategies in achieving organizational goals.
UCF Human ResourcesThis interactive course explores the principles of a growth mindset—the belief that abilities and intelligence can be developed through dedication and effort. Participants will learn to identify fixed mindset patterns, develop strategies to foster resilience, embrace challenges, and cultivate a culture of continuous improvement. Drawing from cutting-edge research and practical applications, this course empowers learners to unlock their full potential …
UCF Human ResourcesChange management is the application of structured processes and is a set of tools that support managing the people side of change. In this workshop, participants will come with a project in mind that impacts people and learn to apply and leverage simple change management tools to improve project success.
UCF Human ResourcesIntroduction to Team Development is designed to equip supervisors with practical strategies to enhance team dynamics, empower their people, and drive performance through intentional development. A key focus of the session is understanding how each stage of team formation—Forming, Storming, Norming, Performing, and Adjourning—presents unique challenges and opportunities, and how supervisors can effectively support their teams through each phase to …
UCF Human ResourcesCoaching is a powerful tool for unlocking potential, building trust, and fostering growth in the workplace. In this session, participants will be introduced to the AID Model, a simple yet effective framework for delivering coaching conversations that are clear, constructive, and empowering. Whether you're new to coaching or seeking to refine your approach, this session will offer practical tools and real-world examples …
UCF Human ResourcesThis session is the second part of a two-part series designed for new and aspiring supervisors to deepen their knowledge of legal compliance, conflict management, and emotional intelligence. Participants will explore their supervisory responsibilities related to UCF and federal regulations, develop conflict resolution skills, and understand the role of emotional intelligence in leadership. What Participants Will Learn: The basics of …
UCF Human ResourcesDifficult conversations are an essential part of effective leadership and workplace communication. This course provides participants with tools to navigate high-stakes conversations with confidence and professionalism. Whether addressing performance concerns, resolving conflict, or giving constructive feedback, attendees will practice techniques that foster transparency, collaboration, and accountability.
UCF Human Resources